At Book Gems, we accept payment by credit card, Google pay, Apple pay. Additionally, we support secure payments via PayPal

If you wish to include more items in your current order with BOOKGEMS, kindly create a new order for the additional items. Please note that we do not retain your payment details, thus we are unable to modify existing orders.

Certainly! We have a history of providing substantial discounts to bookstore proprietors or book fair organizers. Looking ahead, we plan to continue this practice, ensuring that our prices remain competitive. Furthermore, we are committed to further lowering prices for bulk orders, as we have done numerous times in the past.

Unfortunately, not at the moment. (Although we are working on opening stores soon in the United States and England, so stay tuned!) We understand that sometimes it's challenging to purchase a product online without feeling it firsthand. We've made every effort to ensure that our product descriptions and images are as accurate as possible, and we believe that they are sufficient. Additionally, we distribute unboxing videos whenever possible to give you a sense of the experience before making a purchase, so you can understand how satisfied you'll be.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.